E-commerce guide


1-Use  inspiration and create your forniture

Surf our website, use inspiration and choose the furnitures you like and wish to purchase. For MOD and TASCHE BUCATE, given the many possibilities of composition, you can request a free consultation through our email contact form.

2-Cart

Buy on  Indastria Design website is very simple: just browse through the products and select what you want to buy. Inside each product details page,  you can choose (where available) your custimization options and add the item to the cart. The products can be added and removed from the cart at any time before confirming the order.

3 – Buy

Before confirming the order, you WILL be kindly asked to read our General Terms & Conditions and our Withdrawal Policy.To confirm a purchase simply go trought the “Checkout” option. At this point you will be asked to enter your contact information and accept the “General Terms & Conditions”. Clicking on “Place Order” will confirm your order.

4-Payment Methods

Payment will be made by credit card securely through PAYPAL, the most secure payment system for the web. If you have a Paypal account you can pay in few clicks and in complete safety.

5-costs and shipping times

Our entire collection of products can be shipped in Italy and throughout Europe. Delivery will be made by transportation companies within 40 working days, depending on the items. Indastria Design is not responsible for any delays due to faults of the shipper. For each order, you will be informed about the progress and we’ll provide all the details for you to be able to monitor the status of the shipment.

As you receive your forniture, we invite you to check:

– That the number of packages indicated on the waybill is, actually, the one delivered;

– The packages are intact with no sign indication of  damage. Mind the carrier to report in his waybill any complaint you may have, before you sign the withdrawal. Depending by the transportation company find an option similar to  “Withdrawn subject to control”, otherwise the package is considered to be delivered correctly.

Shipping cost: 8% of the cart total for shipping in Italy  e 10% of the cart total for the european countries served.

6-Right of withdrawal

You can make the return of the purchased items in a simple and fast way making use of the “right of withdrawal” as provided by  Decreto Legislativo 6 settembre 2005, n. 206. To return the purchased goods you must send an email to info@indastriadesign.it or contact us by telephone at the 0445 314483 to inform about your need to send back the fornitures. The customer can exercise the “right of withdrawal” within 10 working days from the receive of the items. In order for your return to be accepted the goods must be intact and properly packaged to guarantee not damage can occour during the transportation. The refund will be received by the customer within 30 days from the time of cancellation of the purchase.

The shipping charges for returned products are to be borne by the customer. Indastria Design has the right not to accept damaged or broken items.